Concierge
Last-minute requests: what is possible
A table tonight, a boat tomorrow, a villa this weekend in August. What the desk can do at short notice, what it cannot, and why the honest answer arrives within the hour.
The brief
Request Composer
A good request is a clear one. The composer asks what the desk needs to know, writes the brief as you answer, and sends it. You hear back within the hour.
Sent to the desk by email when you press send, and stored only for the purpose of answering.
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Within the hour
A lifestyle manager reads the brief and answers, at any hour.
A proposal within 48 hours
With prices, alternatives and the reasoning, nothing booked until you say so.
Discretion
Stored only to answer you. No newsletter, no forwarding, no client names anywhere.
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Concierge
The Sunday note
One short letter a week, on a Sunday
What has just come onto the market, which coast is in season, one tool worth trying. No offers, no forwarding, unsubscribe in one click.